Privacy policy

Last Updated: July 14, 2025

At Gajmoti, your trust means everything to us. As a modern Indian silver jewelry brand rooted in authenticity, elegance, and craftsmanship, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information when you interact with our website and services.

This Privacy Policy applies to your use of our online store at www.gajmoti.in and all related services offered through our website (collectively, the "Services"), which are hosted on Shopify.

We are a registered Indian business operating under the name Gajmoti (Akshayanidhi Jewels LLP) and headquartered at:

11, Panchsheel Enclave, JLN Marg, Jaipur, Rajasthan, 302018, India
Contact: +91 8949280849
Email: contact@gajmoti.in

What Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of information:

  • Contact Information: Name, email, phone number, billing and shipping address.

  • Order & Payment Details: Transaction data, payment method (processed securely via Shopify), order history.

  • Account Details: Your login credentials, preferences, and saved items.

  • Device & Usage Info: IP address, browser type, time zone, device identifiers, how you interact with our website (e.g. pages viewed, time spent).

  • Communication: Any messages or feedback you provide when contacting us.

How We Collect Your Information

We collect personal data from:

  • You directly: When you place an order, sign up, or contact us.

  • Your device: Through cookies and similar tools when you browse our site.

  • Shopify and third-party service providers: Who help us run our store (e.g., for payment, logistics, analytics, marketing).

  • Marketing tools and ad platforms: When you engage with our SMS, email, or advertising campaigns.

Why We Collect Your Information

We use your personal data to:

  • Fulfill and deliver your orders.

  • Provide customer support and answer your queries.

  • Personalize your shopping experience.

  • Send promotional content (only if you've opted in).

  • Show you relevant ads (e.g., based on items you’ve viewed).

  • Prevent fraud and ensure the security of your account and transactions.

  • Comply with legal obligations (e.g., tax or billing laws).

Sharing Your Information

We only share your personal data with:

  • Trusted partners like Shopify, payment gateways, logistics providers, marketing platforms, and IT service providers, solely for delivering the Services.

  • Government authorities or legal entities, when required by law.

  • Marketing and advertising partners, only if you’ve opted in or consented.

We never sell your personal information.

Relationship with Shopify

Our website is hosted on Shopify. This means that Shopify may also collect and process your data to power our website, process orders securely, and support services like abandoned cart emails or product recommendations.

You can read more about how Shopify handles your data in the Shopify Consumer Privacy Policy and exercise any applicable rights at the Shopify Privacy Portal.

SMS Marketing

If you opt into SMS updates from Gajmoti, we may use your number to send:

  • Order confirmations and delivery updates.

  • Cart reminders or wishlist nudges.

  • Personalized offers or festive deals.

You can opt out of promotional texts at any time by replying "STOP".

Cookies and Tracking

We use cookies to:

  • Maintain your cart and account login.

  • Understand how you use our site (via analytics tools).

  • Show you relevant ads across the web (using platforms like Google or Meta).

You can manage or disable cookies via your browser settings at any time.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal data.

  • Request corrections or deletions.

  • Withdraw consent or object to processing.

  • Export your data to another service.

To exercise any of these rights, please email us at contact@gajmoti.in. We may need to verify your identity before fulfilling requests.

We never discriminate based on privacy choices.

Children’s Privacy

Gajmoti’s website and services are not intended for individuals under 18. We do not knowingly collect or process children’s data.

How Long We Keep Your Data

We retain your data only for as long as necessary to:

  • Fulfill the purpose for which it was collected.

  • Comply with applicable laws (e.g., tax or invoicing).

  • Resolve disputes or enforce our terms.

Security Measures

We take reasonable measures to protect your information, including secure checkout, encryption, and access restrictions. However, no system is 100% secure, and we encourage you to use strong passwords and avoid sharing your credentials.

International Users

If you’re accessing our Services from outside India (e.g., the EU/UK), your data may be transferred to and stored in countries where we or our partners operate. We rely on standard contractual clauses or equivalent legal mechanisms for such transfers.

Updates to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date and may notify you via email or our website.

Contact Us

If you have questions, complaints, or would like to exercise your privacy rights, reach out to us:

📞 +91 8949280849
📧 contact@gajmoti.in or jewels.ajllp@gmail.com
🏢 11, Panchsheel Enclave, JLN Marg, Jaipur, Rajasthan, 302018, India